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Transitioning to PPL@Home: A Guide for Consumers and Personal Assistants

First Steps: Use one of the following links to submit all fields to Ideal Home Health for portal registration through PPL.

Consumers | Patients

What to Expect Next:

  • Consumers and PAs will receive an email with registration links for the PPL@Home system.
  • Your CDPAP facilitator will guide you through completing the required forms and next steps.
  • Expect orientation sessions to ensure a smooth transition.

Prepare for Registration


For Consumers:

  • Have your information ready.
  • Identify your personal assistant and their contact details.
  • Be prepared to complete the Consumer MOU and other documents.


For Personal Assistants:

  • Have your ID and employment eligibility documents ready (e.g., passport, Social Security card).
  • Gather your health assessment, immunization records, and PPD test results.
  • Be ready to complete online training and set up direct deposit.


Key Dates

  • January 6, 2025: Transition support begins for consumers and PAs.
  • March 1, 2025: First day for timesheets to be submitted via PPL.
  • March 28, 2025: Final deadline to transition to PPL as the fiscal intermediary.
  • April 1, 2025: PPL becomes the joint employer for all PAs.


Questions or Issues?

Please direct all inquiries to PPL or Ideal Home Health:

  • PPL Phone: 1-833-247-5346
  • Ideal Home Health Phone: 718-808-6419
  • Ideal Home Health Email: cdpap@idealhh.com