Shared Resources
Resources Useful for Both Consumers and Personal Assistants
Languages We Speak:
✓ Arabic ✓ Bengali ✓ Cantonese ✓ English ✓ Haitian Creole ✓ Hindi ✓ Mandarin ✓ Punjabi ✓ Russian ✓ Spanish ✓ Ukrainian ✓ Urdu
Shared Resources
Resources useful for both consumers and Personal Assistants.
General CDPAP Information
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NY CDPAP Official Program Page
Official NY State Department of Health information about CDPAP.
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PPL CDPAP FAQs
Frequently asked questions about CDPAP in New York.
Website: PPL FAQs
Topics: Eligibility, enrollment, timesheets, payments, compliance
Topics: Eligibility, enrollment, timesheets, payments, compliance
📖
EVV (Electronic Visit Verification) Info
Learn about NY's EVV requirements and compliance.
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Community Resources
Additional support services and community organizations.
Important Phone Numbers
| Organization | Phone Number | Purpose |
|---|---|---|
| Ideal CDPAP | (347) 315-2402 | Your facilitator – registration & support |
| PPL (Public Partnership LLC) | 1-833-247-5346 | Payroll, timesheets, EVV support, registration |
| PPL Spanish Line | 1-833-281-0927 | Spanish language support |
| NY Medicaid Helpline | 1-800-541-2831 | General Medicaid questions, eligibility |
| NY Medicaid Choice | 1-800-505-5678 | Enroll or change Managed Care plans |
| NY Connects | 1-844-697-6863 | Long-term care information and assistance |
| Medicaid Fraud Hotline | 1-877-672-8435 | Report fraud, waste, or abuse |
| 211 (Community Services) | Dial 211 | Food, housing, healthcare, counseling resources |
| Adult Protective Services | 1-844-697-3505 | Report elder abuse or neglect |
| IRS (Tax Questions) | 1-800-829-1040 | Federal tax questions |
| NY State Tax Department | 1-518-457-5181 | State tax questions |
🚨 Emergency Contacts
Medical Emergency: Call 911 immediately
Poison Control: 1-800-222-1222
Crisis Hotline (Mental Health): 1-888-692-9355 (24/7)
Elder Abuse Hotline: 1-844-697-3505
Online Resources & Websites
🌐 Helpful Websites
💡 Tip for Consumers & PAs
Bookmark the PPL Member Portal for quick access to timesheets, payment status, and account information. Download the Time4Care App (Google Play) for on-the-go access.
Need Additional Support?
Our team is here to help you navigate CDPAP resources and answer any questions.
Visit IdealCDPAP.com Call Ideal: (347) 315-2402 Call PPL: 1-833-247-5346