Call Us Today (347) 315-2402

Why Ideal CDPAP

Your Trusted CDPAP Facilitator Partnered with PPL

Ideal CDPAP is an approved facilitator for New York’s Consumer Directed Personal Assistance Program (CDPAP). We partner with Public Partnerships LLC (PPL), the statewide fiscal intermediary, to ensure you receive quality care from your trusted personal assistants.

4.9
Google 
Reviews Rating
3X
Award Winner Fortune Best Workplaces in Healthcare
5,000+
Families Served in the Program
13+
Years Serving 
Our Communities

What This Means for You

  • Your CDPAP eligibility and services remain the same
  • Payments to personal assistants continue without interruption
  • Dedicated support in 12+ languages
  • Personalized guidance through registration and beyond

How to get Started

For Consumers
  • Call Ideal CDPAP at (347) 315-2402 to select us as your facilitator (have your Medicaid ID ready)
  • Complete required forms online via PPL@Home or in-person
  • Complete mandatory PPL training modules
For Personal Assistants
  • Call Ideal CDPAP with your Consumer at (347) 315-2402 (Consumer’s Medicaid ID required)
  • Complete required forms online via PPL@Home or in-person
  • Complete mandatory PPL training modules

Multilingual Support

We meet you where you are — in your language.

Cultural fluency isn’t a checkbox for us — it’s a core value. We serve communities across Michigan and Massachusetts that speak dozens of languages, and we believe that care delivered in your own language is fundamentally better care.

When your coordinator speaks your language, you understand your rights. You understand your options. You understand your plan of care. That changes everything.

Technology & Enrollment

Modern enrollment. Less paperwork. More care.

We invested in technology because we serve seniors, non-native English speakers, and families juggling a thousand things at once. We made the process easy — because it should be easy.

  • Digital intake and physician order management
  • Care plan documentation and secure sharing with your physician
  • 24/7 on-call nursing line — a real person, any hour
  • Multispecialty coordination across all clinical disciplines
  • Insurance verification and Medicare billing handled end to end

Hundreds of Five Star Reviews

Earning the trust of families we serve.

When someone trusts you with their care, you don’t take that lightly.